Effective Date: 09-09-2025
Last Updated: 09-09-2025

Acceptance of Terms

By accessing and using the website wingmoreexim.com or engaging in business with Wingmore Exim LLP (“Company,” “we,” “us,” or “our”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

Company Information

Wingmore Exim LLP
Registered Office: [Insert Address]
GST Number: [Insert GST Number]
IEC Code: [Insert IEC Code]
PAN: [Insert PAN Number]

Services Overview

Wingmore Exim LLP specializes in the export of premium natural powders including:

• Fruit powders derived from fresh Indian fruits
• Vegetable powders from quality vegetables
• Herbal powders from authentic Indian herbs
• Custom powder formulations as per client specifications

Website Usage Terms

Permitted Use

You may use our website to:

• Browse product information and specifications
• Submit legitimate business inquiries
• Request quotations and samples
• Access export documentation templates
• Subscribe to business updates

Prohibited Activities

You agree not to:

• Use the website for illegal or unauthorized purposes
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Copy, reproduce, or redistribute content without permission
• Submit false or misleading information
• Use automated systems to extract data

Product Information and Specifications

Product Quality

• All products are 100% natural with no artificial additives
• Products meet international quality standards
• Specifications are subject to natural variation inherent in agricultural products
• Quality certificates available upon request

Product Availability

• Product availability subject to seasonal variations
• Minimum order quantities apply for all exports
• Lead times vary based on product and destination
• We reserve the right to discontinue products with notice

Quotations and Pricing

Quotation Terms

• All quotations are valid for 30 days unless otherwise stated
• Prices are subject to change without notice
• Quotations are FOB/CIF as specified
• Additional costs may apply for special packaging or certifications

Payment Terms

• Payment terms as agreed in individual contracts
• Advance payment required for new customers
• All payments in USD or INR as specified
• Bank charges as per agreed terms

Order Processing and Export

Order Confirmation

• Orders subject to written confirmation
• Export documentation prepared as per destination requirements
• Lead time calculated from order confirmation and advance payment
• Changes to confirmed orders subject to additional charges

Export Compliance and Documentation

We ensure compliance with:

• Indian export regulations and FSSAI standards
• Destination country import requirements
• International quality and safety standards
• Phytosanitary and health certificates as required
• All applicable trade and customs regulations

Shipping and Delivery

• Shipping terms as per agreed Incoterms
• Risk and title transfer as per agreed terms
• Delivery timelines are estimates and may vary
• Force majeure events may affect delivery schedules

Quality Assurance and Certifications

Quality Standards

• Products manufactured in certified facilities
• Regular quality testing by accredited laboratories
• Batch-wise quality certificates provided
• Compliance with international food safety standards

Certifications Available

• FSSAI (Food Safety and Standards Authority of India)
• ISO certifications for quality management
• Organic certifications where applicable
• Halal and Kosher certifications available
• Third-party laboratory analysis reports

Intellectual Property

Our Rights

• All website content, trademarks, and logos are our property
• Product formulations and processes are proprietary
• Unauthorized use of intellectual property is prohibited

Your Content

• Information you submit remains your property
• We may use submitted information for business purposes
• You grant us license to use information for service provision

Limitation of Liability

Disclaimer

• Products sold “as is” within specified parameters
• No warranties beyond those expressly stated in contracts
• Natural products may have inherent variations
• We are not liable for misuse of products

Liability Limits

Our liability is limited to:

• Direct damages up to the contract value
• Replacement or refund for defective products
• We are not liable for indirect, consequential, or punitive damages
• Liability limited by applicable law and insurance coverage

Dispute Resolution

Governing Law

These terms are governed by Indian law and subject to the jurisdiction of courts in [Insert City], India.

Dispute Resolution Process

1. Direct negotiation between parties
2. Mediation through mutually agreed mediator
3. Arbitration as per Indian Arbitration and Conciliation Act
4. Legal proceedings in appropriate Indian courts

Confidentiality

Business Information

• All business communications treated as confidential
• Product specifications and pricing information protected
• Customer information not shared without consent
• Non-disclosure agreements available for sensitive projects

Force Majeure

We are not liable for delays or non-performance due to:

• Natural disasters or extreme weather conditions
• Government regulations or policy changes
• Transportation strikes or port closures
• Supplier issues or crop failures
• Pandemic or health emergency situations

Modifications and Updates

Terms Changes

• We reserve the right to modify these terms with notice
• Continued use constitutes acceptance of modified terms
• Major changes will be communicated via email or website notice

Service Changes

• Product specifications may be updated for improvement
• New products and services may be added
• Discontinued products will have reasonable notice period

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

Termination

Account Termination

We may terminate or suspend access for:

• Violation of these terms
• Fraudulent or illegal activities
• Non-payment of outstanding amounts
• Business relationship conclusion

Effect of Termination

• Outstanding obligations remain in effect
• Confidentiality obligations survive termination
• Product warranties remain valid as per contract terms

Contact Information

For questions about these Terms and Conditions:

Wingmore Exim LLP
Email: legal@wingmoreexim.com
Phone: [Insert Phone Number]
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

For general inquiries: info@wingmoreexim.com
For export orders: export@wingmoreexim.com

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

These Terms and Conditions constitute the entire agreement between you and Wingmore Exim LLP regarding the use of our website and services, superseding all prior agreements and understandings.